Privacy Policy for Mirror Image Agency

Effective Date: 17/07/2023

At Mirror Image Agency, we are committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we obtain from our clients, customers, and individuals who interact with our marketing services. By using our services or providing us with your personal information, you consent to the practices described in this policy.

1. Information We Collect:

We may collect the following types of personal information from you:

1.1. Contact Information: Your name, email address, and phone number.

1.2. Marketing Preferences: Information about your marketing preferences and interests.

1.3. Communication Data: Records of your interactions with us, including emails and phone calls.

2. How We Use Your Information:

We may use your personal information for the following purposes:

2.1. Marketing Communications: To send you marketing and promotional materials that may be of interest to you based on your preferences and interactions with us.

2.2. Service Improvement: To improve our marketing services and offerings based on your feedback and engagement.

2.3. Communication: To respond to your inquiries, provide customer support, and address any issues you may encounter.

2.4. Legal Obligations: To comply with applicable laws, regulations, or legal processes.

3. Lawful Basis for Processing:

We will only process your personal information when we have a valid legal basis to do so. The lawful bases for processing include:

3.1. Consent: You have provided clear and explicit consent for us to process your personal information for specific purposes.

3.2. Contractual Necessity: Processing is necessary to perform the services or enter into a contract with you.

3.3. Legitimate Interests: Processing is necessary for our legitimate interests, provided that such interests do not override your fundamental rights and freedoms.

4. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.

5. Sharing Your Information:

We may share your personal information with:

5.1. Third-party Service Providers: We may engage trusted third-party service providers to assist us in delivering our marketing services, and they will process your information on our behalf.

5.2. Legal Obligations: We may disclose your personal information to comply with legal obligations or respond to lawful requests from public authorities.

6. Your Rights:

You have certain rights regarding your personal information, including:

6.1. Access: You have the right to request access to the personal information we hold about you.

6.2. Rectification: You may request corrections to inaccurate or incomplete personal information.

6.3. Erasure: You can request the deletion of your personal information, subject to legal requirements.

6.4. Objection: You can object to certain data processing activities based on legitimate interests.

7. Security Measures:

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

8. Children’s Privacy:

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age.

9. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised version will be effective as of the stated “Effective Date.”

10. Contact Us:

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@mirrorimageagency.org.

By using our services, you acknowledge that you have read and understood this Privacy Policy.